Frequently Asked Questions
Our Company and Services
What exactly does
EssayFactory.uk is an academic writing agency that is designed to help you out with your academic tasks. We provide help with the following assignments: college and high school essays, research and term papers, thesis proposals and capstone projects, book and movie reviews, article critiques and academic tutorials, speech and presentation assistance, CVs, cover letters, resumes and other career application assistance, lab reports, scientific studies, etc. Anything you can think of, we can do it. Our goal is to provide you top quality writing help to improve your overall results at school or university.
What makes EssayFactory.uk different?
We are one of very few services to hire experienced writers who hold Masters' and PhD degrees and are mostly English native speakers from the United States, Great Britain, Canada, Australia, and Western Europe. This is the most important feature of our service we are very proud of. We also employ ESL writers, but rest assured that they all speak and write English like natives.
The other distinguishing feature is that we give you a unique opportunity to select the writer you want. Thus, you can make sure that your paper is written by an expert in this area.
Besides, all our papers are written from scratch. We check every writing with to different plagiarism detection systems before sending it to the client. This way we make sure there are no referencing errors or unintentional plagiarism. Moreover, you can request a free Turnitin plagiarism report.
Rest assured, you will pay for a 100% custom written essay or research paper. This is what makes us different from all other companies, that resell their pieces.
EssayFactory.uk is a division of the UK-registered MP Web Solutions LLC (company registration no: 8262964), Registered address: 122-126 Tooley Street, London, SE1 2TU.
Can you find writers/editors/
researchers for any subject?
Yes. We employ a team of qualified freelance writers from different areas to fulfill orders from students of UK universities and schools. Thanks to the large team of editors and researchers we can easily find the most suitable expert in less than an hour. Although, more complex on unusual requests can take up to 24 hours.
What if I am not satisfied with the finished product?
In case you're not satisfied with the paper you have received, you can request unlimited free alterations within 10 days after its delivery. Add notes about what needs to be changed, and our support team will get back to you, as soon you writer gets them.
How do I know that my paper is not plagiarized?
All papers created by our writers are written from scratched and checked for plagiarisms with differen plagiarism detection systems.
Will my paper and personal information remain confidential?
We never pass over your personal information (name, phone number, location) to third parties. Neither do we resell or republish your paper.
Should I inform my school that I am using your service?
This is only your decision. EssayFactory.uk does not share your personal information or written works, thus, it's impossible to trace the written piece to our website.
What if my paper was delivered late?
We are known for getting all requests done in time or even prior to deadline. A late delivery can be caused only by extreme circumstances, and in this case you have the right to ask for a partial refund according to our Money Back Policy.
Can you promise that my paper will be written by a native English speaker?
Yes. The majority of writers we work with are native English speakers from United Kingdom. However, we also work with writers from US, Canada, and Australia, in case our customers require them. And even the ESL writers we employ are language users of advanced level. When placing your order, you can choose a native English speaker as your writer, or an ESL writer, if you are an international student yourself.
Can I talk to my writer?
Just as our clients prefer to preserve privacy, most of our writers prefer to stay unknown. However, we undestand, that sometimes communication of the writer with the client is the key to success, which is why you can contact your writer through our website and send him a direct message.
How do I know that my writer is actually a good one?
Only the best writers are being accepted to the EssayFactory.uk team. Despite a huge number of applications we get every month, only a little number of hand picked writers are invited to join. If you want to be 100% sure, you may request to see his credentials.
How do I place an order?
The process is quite simple. Contact our Client Support Center via phone (phone number: 1-407-852-8848), email ([email protected]), or Live Chat, submit your order details and our team will find a writer to assign to you.
Or you can place your order on the website by clicking the 'New Order' button and wait for the customer support team to contact you. They will find a writer to work with you and give him the details of your order (the title you put down in your order, academic referencing style, desired sources, formatting requirements, etc.), so that he can complete your assignment within the desired terms. A writer is usually assigned after your payment comes through.
At the end the paper is being proofread and emailed to you. Your private information will be kept confidential.
How do I pay for my order?
The payment proceeds online. Once we have confirmed your order and assigned a writer, you can pay.
- Visit EssayFactory.uk
- Log in to your account using your personal user name and password
- Locate the Navigation Panel and click on My Orders
- Open your order and press ‘Check out with PayPal’
- Fill out the payment form at PayPal and make your payment
PayPal is an very reliable online payment service that guarantees you purchase protection, transaction monitoring, seller verification and security of your personal and financial information.
Can I pay with my debit/credit card?
Yes. Payments are possible through PayPal, bank account or credit card.
I am nervous about making an online payment. Is it secure?
Absolutely! PayPal is an extremely secure online payment service that guarantees purchase protection, transaction monitoring, seller verification, and security of financial information.
What if I made a mistake while placing an order?
If you have made a mistake while placing an order, you have to contact our Client Support Team to fix it.
How do I receive my order?
Once your request is filled, it's being uploaded to your personal order page and then sent to the email address you provide us at the registration.
How do I know if my writer has any questions regarding my paper?
If your writers has questions concerning your paper, he will contact you via website. A notification will be sent to you email immediately.
Cheating and Plagiarism
Is this service legal?
Yes. EssayFactory.uk is a division of MP Web Solutions LLC - UK-registered company. Our services conform 100% to all relevant legislation in the UK, and our staff and clients can be assured that in contracting our services they are not in contravention of any UK laws. Please, remember, that EssayFactory.uk provides custom written papers as a guide to complete your own work.